Egg Harbor Township - Communications Officer I

EGG HARBOR TOWNSHIP POLICE DEPARTMENT

NOW HIRING

Communications Officer / Public Safety Dispatcher

The Egg Harbor Township Police Department is accepting applications for Full-Time and Part-Time Communications Officers/Public Safety Dispatchers.

Applicants possessing current New Jersey 9-1-1 Telecommunicator and Emergency Medical Dispatcher (EMD) certifications are preferred.  Applicants who are not currently certified must be eligible and willing to obtain the required certifications within the established time-frame.

The Egg Harbor Township Police Department is an Equal Opportunity Employer.

Required Documents

Applicants will be required to provide certain documentation during the hiring process upon request.

Click here to download and print the Required Documents Checklist.

Job Description

Under the direction of a Communications Supervisor, Communications Officers receive and process emergency and non-emergency requests for police, fire, and emergency medical services. Communications Officers are responsible for obtaining accurate information, entering calls for service into the Computer-Aided Dispatch (CAD) system, dispatching appropriate public safety resources, communicating with field personnel, and maintaining required records.

Duties include, but are not limited to:

• Receiving emergency and non-emergency telephone calls and requests for police, fire, and emergency medical services.
• Determining the nature and priority of calls for service, obtaining pertinent information, and accurately entering information into the Computer-Aided Dispatch system.
• Dispatching and communicating with appropriate police, fire, and emergency medical service personnel.
• Monitoring and documenting dispatch activity and maintaining accurate records of public safety communications.
• Receiving and processing requests from field personnel for driver, vehicle, warrant, criminal history, and other authorized information through applicable local, state, and national information systems.
• Completing required records, logs, and files associated with calls for service and communications activity.
• Providing routine public information when authorized and referring requests for confidential or restricted information to the appropriate personnel.
• Maintaining a calm, professional, and reassuring demeanor while communicating with callers during stressful and emergency situations.
• Obtaining accurate addresses, locations, callback information, and other details necessary to ensure an appropriate and timely emergency response.
• Screening and prioritizing calls and initiating the appropriate course of action.
• Learning and utilizing the various computer, telephone, radio, recording, information, and communications systems used by the Police Department and Communications Center.

Minimum Requirements

Applicants must:

• Be a United States citizen.
• Be at least 18 years of age.
• Possess a valid New Jersey driver's license.
• Successfully complete a written examination.
• Successfully complete a typing proficiency assessment.
• Possess New Jersey Emergency Medical Dispatch and 9-1-1 Telecommunicator certifications, or obtain       the required certifications within the time-frame established by the Department.
• Successfully complete a comprehensive background investigation.
• Be of sound moral character.
• Successfully complete an oral interview.
• Be able and willing to work rotating shifts, including nights, weekends, holidays, and overtime when required.

Preference may be given to qualified Egg Harbor Township residents.

Benefits & Incentives

Full-time Communications Officers receive:

• Salary while completing Police Department training.
• Medical coverage for the employee and eligible family members.
• Dental coverage for the employee and eligible family members.
• Vision coverage for the employee and eligible family members.
• 10 vacation days during the first year of service.
• Participation in the applicable New Jersey public employee retirement system.
• Annual uniform allowance.
• Paid training and opportunities for professional development.

Full-Time Salary

1st Year - $46,000
2nd Year - $48,136
3rd Year - $50,272
4th Year - $52,408
5th Year - $54,545
6th Year - $56,681
7th Year - $58,817
8th Year - $60,953
9th Year - $63,090
10th Year - $65,226
11th Year - $67,362
12th Year - $69,499
13th Year - $71,635
14th Year - $73,771

Part-Time Salary

$18.00-$20.00 per hour

Recruitment Contact

Matthew Cochrane
Police Communications Director
Egg Harbor Township Police Department
mcochrane@ehtpd.com
609-926-4065